Job Aids

Description: This job aid was designed to supplement an eLearning course providing travel sales agents active listening training. This job aid includes the keys to active listening when engaging with customers to build rapport and establish connection.

Tools used: Articulate Rise 360, Canva

Additional Deliverables: 

• Design Document

• eLearning Course

Description: This job aid was designed to supplement an eLearning course to onboard new employees working at a furniture warehouse. This job aid includes the process for safely lifting items using your body.

Tools used: Articulate Storyline 360, Canva, Adobe Illustrator, Invideo Studio

Additional Deliverables: 

• Design Document

• eLearning Course